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Health Insurance Tracking (HIT)
ARCI’s HIT Program works in conjunction with the EBO Services. ARCI can
speed up your revenue cycle by taking over your claims processing. This process
can be implemented from day one that the
charge is created or from any day you deem appropriate. Once again, ARCI will
function as a portion of your company, seeking claims resolution by following
up with third party carriers and any other source of third party payment. ARCI
is fully staffed with experts in both government and commercial payers.
Denial
Managment
ARCI has a Denial Management Program dedicated to resolving this troublesome
and time consuming area of your practice. We will handle all payer denials,
to include those for lack of precertification, incorrect and or delayed payment
of claims. We will also review claims payments for correct reimbursement, based
on your contractual specifications. ARCI has a customizable denial database
that categorizes the claims that are denied and the reasons for denial. Our
Denial Management Program will result in increasing recovery rates, declining
denial rates and an overall stronger revenue cycle.
Extended
Business Office (EBO)
ARCI can provide services such as billing, monitoring, and claims
resolution. ARCI assists your staff by providing professional
assistance and technology to manage these processes on your
behalf. ARCI uses your patient accounting systems, and updates your system with
changes in information. ARCI’s EBO has achieved positive results for our
clients, including quicker
claims resolution, reduced A/R, improved cash flow, and
improved patient satisfaction. Perhaps most importantly,
we reduce your staff workload so they may focus in more critical areas.
Self-Pay
Monitoring
To offer your participants an alternative payment option and
to increase cash flow generated by self-pay receivables, ARCI
offers an option for monthly payments. ARCI will monitor the
patients’ obligation to pay the provider of service by producing
an autodraft each month. The consumer does not pay any
interest, only a small processing fee generated during the
transaction. If a draft account is returned as uncollectible,
the account is automatically transferred to the full service
program, or an account can be recycled through our EBO
for a specified amount of time.
Full
Service Collections
When
you require a more focused approach to collections,
ARCI offers a dedicated collection program through our
full service option. We have set the standard for debt
recovery by focusing on both healthcare and commercial
accounts receivable, employing ACA-certified collectors
and utilizing advanced software with interactive auto-dialing
and call-recording capabilities. Because of our rigorous hiring
standards and in-depth collector training, we generate
impressive recoveries without sacrificing customer service
for our clients.