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Health Insurance Tracking (HIT)

ARCI’s HIT Program works in conjunction with the EBO Services. ARCI can speed up your revenue cycle by taking over your claims processing. This process can be implemented from day one that   the charge is created or from any day you deem appropriate. Once again, ARCI will function as a portion of your company, seeking claims resolution by following up with third party carriers and any other source of third party payment. ARCI is fully staffed with experts in both government and commercial payers.
Denial Managment

ARCI has a Denial Management Program dedicated to resolving this troublesome and time consuming area of your practice. We will handle all payer denials, to include those for lack of precertification, incorrect and or delayed payment of claims. We will also review claims payments for correct reimbursement, based on your contractual specifications. ARCI has a customizable denial database that categorizes the claims that are denied and the reasons for denial. Our Denial Management Program will result in increasing recovery rates, declining denial rates and an overall stronger revenue cycle.
Extended Business Office (EBO)

ARCI can provide services such as billing, monitoring, and claims
resolution. ARCI assists your staff by providing professional
assistance and technology to manage these processes on your
behalf. ARCI uses your patient accounting systems, and updates your system with changes in information. ARCI’s EBO has achieved positive results for our clients, including quicker
claims resolution, reduced A/R, improved cash flow, and
improved patient satisfaction. Perhaps most importantly,
we reduce your staff workload so they may focus in more critical areas.
Self-Pay Monitoring

To offer your participants an alternative payment option and
to increase cash flow generated by self-pay receivables, ARCI
offers an option for monthly payments. ARCI will monitor the
patients’ obligation to pay the provider of service by producing
an autodraft each month. The consumer does not pay any
interest, only a small processing fee generated during the
transaction. If a draft account is returned as uncollectible,
the account is automatically transferred to the full service
program, or an account can be recycled through our EBO
for a specified amount of time.
Full Service Collections

When you require a more focused approach to collections,
ARCI offers a dedicated collection program through our
full service option. We have set the standard for debt
recovery by focusing on both healthcare and commercial
accounts receivable, employing ACA-certified collectors
and utilizing advanced software with interactive auto-dialing
and call-recording capabilities. Because of our rigorous hiring
standards and in-depth collector training, we generate
impressive recoveries without sacrificing customer service
for our clients.